Black Diamond Casino Review
- VIP status
- Customer support
Black Diamond Casino is talking a player’s language when it comes to their bonus selection. This casino has three welcome deposit bonuses (with free spins) and even a sneaky deposit bonus for the first cryptocurrency deposit a player makes. After this, a player is showered in daily reload bonuses and promotions. But that’s about where the fun ends.
Rise and shine players! It is time for us to ask the question; is Black Diamond Casino a gem of an online casino NZ? Despite the lack of a Black Diamond Casino no deposit bonus, there are still plenty of bonuses and free spins to help a player spin and win. But, is everything as it seems at this casino? Read our review to find out:
Is Black Diamond Casino reliable?
Beep beep beep! What’s that? That is the sound of our casino scam alarms going off. Unlike other casinos, there is no mention of any reputable licensing anywhere on the Black Diamond Casino website. This lack of licensing means that there is no higher power governing and regulating the casino’s activities. There is no guarantee that withdrawals will be paid out, that the games are not biased and that any personal or payment information isn’t shared with the highest bidder. Players may hand over their hard-earned money to this casino, only to never see it again. Almost as if it disappeared into a black hole, only in this case the black hole is the greedy casino creator’s bank accounts. Black Diamond Casino clearly can’t be trusted. So, no, Black Diamond Casino is not reliable.
Okay, so unlike other casinos, Black Diamond Casino isn’t protecting its players from unauthorised third parties. But is it protecting them from themselves? The good news; Black Diamond Casino has a couple of features to ensure responsible gaming and decrease the likely hood of a player developing a gambling problem. These features include legal age verification systems and processes, deposit tracking and limits, and reality checks to remind a player how much time and money they have spent whilst playing. For more drastic cases, the casino even offers players the chance to self-exclude from all gambling and gaming for a minimum of a couple of months at a time. In addition, the website is affiliated with Gamblers Anonymous and GamCare. Two free gambling addiction support groups and online counselling websites. Finally, black Diamond Casino even goes above and beyond other casinos and offers an addiction self-assessment review. Sometimes admitting to oneself that one has a problem is the hardest step.
Come rain or come shine, the Black Diamond Casino customer services team is there for its users. Users can get in touch with the customer services team 24 hours a day, 7 days a week. The team is there to listen to any questions, complaints, or praise. Unfortunately, the only method for contacting the team and getting the support a user needs is email. There is no telling how long it may take for the team to email back. These days, most other casinos offer support via instant live chat, so the lack of this is disappointing.
Are the winnings payments fast on Black Diamond Casino?
We live in a highly fast-paced world, and we expect instant gratification. At online casinos, the standard waiting time for withdrawals is 3 – 5 days. Anything less than that is fast, and anything more than that is slow. At Black Diamond Casino withdrawals take a minimum of 3 days to be reviewed and approved. After they have been approved, it can take anywhere from 5 – 15 days for the casino to pay out the cash into a player’s bank account. That isn’t even including the fact that before each withdrawal, there is a 5 day processing period where a customer’s identity and bank account details need to be confirmed. We guarantee even the most patient of gamblers won’t want to wait around that long for their withdrawal. Compared to other casinos, the minimum for withdrawals is high – standing at a limit of $1000. The maximum limit for withdrawals is $4000 per week.
The only payments methods available to New Zealand players is cryptocurrency. Payment methods available include Bitcoin, Litecoin, Bitcoin Cash, and Etherum. Unlike other casinos, a New Zealand player can deposit cash at this casino, but they cannot withdraw it. There are no withdrawal payment methods available for New Zealanders. Another red flag, perhaps? The only withdrawal method available for players from other countries is Bank Transfer.
All cryptocurrency deposits are free, instant, and have a minimum deposit limit of $10. The maximum limit for deposits depends on how much cryptocurrency a player has in their account.
Are the bonus conditions attractive on Black Diamond Casino?
It is easy to take a shine to this casino with its multiple Black Diamond Casino promotions on offer. There is not one welcome bonus code but three welcome bonuses – all complete with free spins. Bingo! If that doesn’t tickle a player’s fancy, then we know what will; the site offers daily Black Diamond Casino bonus code offers for any reload deposit a player makes. When using a reload deposit code, the more a player deposits, the higher their code and the greater their bonus percentage. The website is missing a Black Diamond Casino no deposit bonus code, however, it makes up for this by offering cashback. Cashback means that even when a player is losing money, they are still winning. At first glance, all these bonuses and free spins may seem attractive, but there are some sneaky terms and conditions that come attached. The wagering conditions for the bonus offers are higher than usual when compared to other casinos. Not to mention a player only has 7 days in which to meet the wagering requirements of any bonus offer. When gaming with bonuses and free spins, there is a max bet limit of $5, so meeting these wagering requirements will be tough for even the most avid gamers. We would recommend playing with bonuses on the slots as they contribute 100% to the bonus wagering requirements. The wagering requirements for the free spins are standard, but with only 24 hours to spin them, it may be a bit of a push. Unlike some other casinos, there is no max cashout for bonuses.
Any winnings from free spins are capped at a max cashout of $100. One can increase this max cashout limit by being a VIP member and climbing the VIP ranks. When going up a VIP level, players can also expect more bonuses, promotions, free spins, and VIP tournaments and events. Black diamonds are rare and valuable, and this casino treats its loyal players as such.
What games are available on Black Diamond Casino?
Is Black Diamond Casino the crown jewel of all casinos when it comes to its games library? No. The games library of this casino is filled with just over 300 games and slots to play. That isn’t even a game or slot machine for every day of the year. There is no doubt in our mind that players will get bored and look to other casinos to scratch that annoying (and costly) gambling itch.
This small game and slot machine selection can be attributed to the lack of top gaming software providers or just the lack of gaming software providers in general. Only four gaming software providers are contributing to this website; Pragmatic Play, Betsoft, Octopus Gaming, and Vivo Games. Missing from the site are top providers, Netent and Microgaming.
The Betsoft powered gaming library is divided into Slots, Live Casino, Classic Slots, Table Games, and Video Poker. There are around 250 slots for people to play, spin, win and use those free spins on. When playing on the slot machines, one can go on a journey from outer space to the plains of Africa with just one spin. Players can expect to play on slots of different themes, all with different multipliers, pay-lines, reel-lines, return to player percentages, and jackpots to keep them entertained. If a person wants to win and win big, we suggest giving Jackpot slot machines a spin. Between the Table Games and the Live Casino games, people can expect to see the standard casino favourites; Blackjack, Roulette, Baccarat, and Poker. Betting at the Live Casino means that players are flipping decks and raising stakes on any Blackjack, Poker, Roulette, or Baccarat game, all whilst chatting to other real players in the seats next to them. Other games to look forward to include Video Poker and Bingo. Unfortunately, at this online casino, there is no way to truly test if it is a person’s lucky day as there are no Scratchcards on offer. One thing Black Diamond casino has in spades are slots tournaments for people to enter. There are daily races for free spins and tournaments with huge cash prizes to win. Occasionally gamblers will have to tear themselves away from their computer screen and leave the house. Luckily for any Black Diamond Casino players, this casino is compatible with multiple mobile devices. When playing on the Black Diamond Casino mobile version, a person can expect the same games and slots, as well as the same free spins and bonus, offers to use on them. Players can now play, spin and win from wherever they may be.
What do our experts think about Black Diamond Casino?
We are stuck between a rock and a hard place. On the one hand, the casino has so many bonus offers and promotions, but on the other hand, there aren’t enough games and slots to play to use the bonuses on. So how do we decide if a player should sign up and create an account? We look at whether the casino is reliable and can be trusted. Unfortunately for Black Diamond Casino, their lack of reputable licensing makes them appear as though they are a scam, and the fact that there are no withdrawal methods for New Zealanders seals the deal. No, thank you. Our review experts suggest that players take their deposits elsewhere.